Pick & pack
Packed with care, checked with discipline
Accurate, tidy picking and packing with a quality check on every single order — so what your customer opens feels considered, not careless.

What it is
The hands on your orders
Pick & pack is the moment your product stops being stock and becomes a parcel with someone's name on it. Done well, it is invisible. Done badly, it is a one-star review.
Our team picks each item from its tracked location, scans it to confirm the match, packs it neatly with the right protection and checks the whole order before it is sealed. Branded packaging, inserts, bundles and special handling all happen here — so every parcel leaves looking like it came from a brand that cares, because it did.

Why it works
What careful pick & pack delivers
Accuracy and presentation working together — fewer returns, better feedback, more repeat buyers.
Scanned, not guessed
Every pick is scan-verified against the order, so the right item and the right quantity make it into the box, the first time, every time.
A check on every order
Before a parcel is sealed, it is checked against the order. Catching mistakes here means your buyers never have to.
Careful handling
Fragile, delicate and higher-value items are handled with the care they deserve, with protective packing where it counts.
Tidy presentation
Parcels are packed neatly, not crammed. The unboxing feels deliberate — the difference between a refund and a repeat customer.
Quick turnaround
Picking and packing are quick without being rushed, so orders are ready for the courier the same working day they arrive.
Kitting & bundles
Multi-item bundles, gift sets and inserts are assembled to your spec, so even complex orders go out exactly as you intend.
How it works
Four steps from order to outbound
A simple, disciplined flow repeated on every order we touch.
- 01
Order received
A new order arrives in our system with the exact items, quantities and any special packing notes attached.
- 02
Pick
A picker collects each item from its tracked bin location, scanning it to confirm it matches the order.
- 03
Pack & check
Items are protected, packed neatly into the right box or mailer and quality-checked against the order before sealing.
- 04
Ready to ship
The finished parcel is labelled and handed to dispatch, ready for the courier the same working day.
What's included
What pick & pack covers
Everything that turns a stored item into a parcel a customer is happy to receive.

- Scan-verified picking from tracked locations
- Quality check against the order before sealing
- Right-sized boxes, mailers and protection
- Careful handling of fragile and high-value items
- Kitting, bundles and gift-set assembly
- Insert, sticker and packing-slip placement
- Plain or your own branded packaging
- Same-working-day handoff to dispatch
Questions
Pick & pack FAQs
Guides for sellers like you
Why same-day dispatch wins on every channel
Same-day dispatch is the cheapest conversion boost in ecommerce: how fast handling improves search rank, reviews and repeat purchases on every UK channel.
ReadHow to ship products to customers in the UK: a small seller’s guide
A step-by-step guide to shipping products to customers in the UK: choosing a courier, buying labels, packaging, tracking, returns, and when to hand it all to a fulfilment company.
ReadWhat is a 3PL? Third-party logistics, explained simply
A plain-English guide to third-party logistics (3PL): what a fulfilment partner actually does, what it costs, and when a small UK seller should use one.
ReadWant every parcel packed properly?
Tell us about your products and any special packing, and we'll show you how we'd handle your orders — then send an honest quote.